Refund policy
Last updated: June 13, 2026
At Glow Rituals, we want you to be satisfied with your purchase. If something is not right, we are here to help.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in its original packaging
- You must provide proof of purchase
To start a return, please contact us at support@glow-rituals.com.
Non-returnable items
Some items cannot be returned, including:
- Items that have been used
- Items not in original packaging
- Items marked as final sale (if applicable)
We also cannot accept returns for reasons related to change of mind after use.
Refunds
Once we receive and inspect your return, we will notify you about the approval status.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping costs are non-refundable.
Damaged or incorrect items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos. We will review the case and offer a replacement or refund where appropriate.
Shipping for returns
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Late or missing refunds
If you haven’t received a refund yet:
- Check your bank account
- Contact your payment provider
- Contact your bank (processing times may vary)
If you still need help, contact us at support@glow-rituals.com.
Contact
If you have any questions about returns or refunds:
Email: support@glow-rituals.com
Glow Rituals